Our support services include:

Microsoft Consultancy
We have many years experience dealing with Microsoft technology, so if you're experiencing problems then help is on hand. We are a member of the Microsoft Partner Program which gives us an enhanced status for supporting Microsoft applications and a greater insight into up and coming technology. Our areas include:
Windows Server (NT, 2000, 2003)
Active Directory
DNS, WINS and DHCP
Small Business Server
Windows Server Migrations and Transitions from Small Business Server
Desktop Automation and Client Deployment
Exchange Server

Maintenance
Even the newest technologies can generate problems, but by carrying out proactive maintenance to your systems, both old and new, your IT support need no longer be solely reactive.
Your business may not be large enough to require a full-time IT employee, so that's where we step in. By acting as your IT department you can be assured of guaranteed response times, normal business and out of ours cover, regular comprehensive health checks and installation of critical system patches, systems monitoring, full hardware/software support and disaster recovery / business continuity planning.
Building upon years of experience of supporting the SME market we take away the strain of managing your IT systems.

Asset Audit
Can you be certain that all of your software is fully licensed and is your business aware of the legal differences between Retail, OEM and Volume licensing? Through the use of innovative technology we can control your software inventory right from the procurement to implementation, support and monitoring stages. Therefore you can be assured that all your software is 100% licensed with no discrepancies.
Are you aware that charities, academic establishments, and even companies can be entitled to significant savings on Software and Hardware purchases. One call to us and we will be able to analyse your requirements and advise on the best course of action for your procurement decisions.

Training
Many SME's have IT systems which are managed internally onsite. We can provide Systems Administrator training to enable you to fully utilise your Servers and Applications to their full potential and allow you to understand their functionality. This therefore allows you to take greater control of your IT infrastructure, thus providing an increased return on investment for your technology.

 

Please contact us for further details and /or a free consultation on any of our support services.